UBM works continuously with large and multi-building Property Management to ensure maximum tenant retention and satisfaction. Expectations are set early with the initial Scope of Work that adheres to the tenant’s needs.
For owner occupied and small businesses, we assign a one point of contact Facility Manager who provides ongoing communication with client and associated staff.
A clear Scope of Work and execution begins with comprehensive training and project planning. UBM also considers accountability as critical to the process and this is accomplished through Job Status and Completion Reports. Clients have access to progress activity through our Client Portal if they desire up-to-date information between site visits.